Why come to Opsys

We appreciate the importance of the investment made in training by our customers. We therefore do not consider selling training courses is the same as selling 'tins of beans' and we do the maximum to deliver high quality training that brings a good return on investment.

The actual benefits one gains from attending a course can vary tremendously according various factors linked to the participant, their environment, the quality of the course material, the quality of the delivery, the experience of the lecturer, the training room...

We carefully consider each of the above factors that are under our control in order to satisfy our customers. As a result, we can offer you the following advantages.

Accreditation

All our courses leading to professional certification are accredited by the relevant authorities (i.e the ISEB for ITIL® courses, itSMF for ISO 20000 courses). This means that the course material and organization have been certified as been able to adequately prepare candidates for the various professional examinations.

Similarly, our lecturers are accredited by the relevant authorities guaranteeing that the lecturer has the required skills and experience to deliver training leading to professional certification. In addition, all our Service Management lecturers hold both the V2 managers and V3 Expert qualifications in ITIL® Service Management..

Experienced and enthusiastic lecturers

Opsys lecturers have a wide practical experience of the topics taught, allowing them to illustrate the theory with real life examples and to clearly explain what they are preaching in terms their audiences can understand.

According to our students' appraisals, the delivery style of Opsys lecturers, their dynamism and dedication make the courses not only informative, but also interesting and 'a good time!'

The culture behind the theory

The why behind the what. Our training is based on sound theory and best practice. However, implementing new work practices based on any theory always requires a change in peoples' attitude. Culture behind the theory is therefore of utmost importance. This key aspect is explored in our training and the 'why' of theory and best practice is explained.

Exam organisation

For all the accredited courses leading to exams, you don't have to worry about any of the practicalities. We make all the necessary contacts with the examination bodies to organize the exams.

Excellent exam pass rate

For courses leading to a qualification, we do the maximum to prepare our students for the exams. Our (and our students') efforts are rewarded by exam pass rates that are above the average.

Maximum 12 participants per course

In order to fully benefit from this style of management training, it is important that the attendees can actively participate, have the opportunity to ask questions and share experiences. To enable this interactive learning approach we limit the number of students to 12.

Regularly updated material

We do try to do what we preach and continuously improve our course material. All course material is reviewed at the very least once a year. This allows us to keep the material 'fresh' and to add data regarding new trends.

The satisfaction of our customers

The best reward from our work is the satisfaction and enthusiasm for Service Management of those we have trained and those we have worked with on management support assignments.

Free support for 2 months

The learning curve does not stop at the end of the course! To fully benefit from the training, we highly recommend you go through the topics shortly after the course. You can contact us via email for any question related to the course topics up to 2 months after having attended the course. This should of course not turn into free consultancy and is therefore limited to the course topics, not to their specific application to your work environment.

 

ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries