Public course schedule

Keep consulting this page as other dates will be planned later on according to demand.

Management by processes in service organisations   

Date:    15 November 2011
Price:   495 € (Ex-VAT)
View slide show presentation about the course.

ITIL^® v3 Foundation   

Dates:   14-16 December 2011
            7-9 March 2012
            13-15 June 2012
            10-12 September 2012
            10-12 December 2012 

1250€ including examination (Ex-VAT)

ITIL^® v3 ‘Capability’ Release, Control and Validation (RCV)

Dates:   23 – 27 January 2012

2600€ including examination (Ex-VAT)

ITIL^® v3 ‘Capability’ Operations Support and Analysis (OSA)   

Dates:   13 – 17 February 2012

2600€ including examination (Ex-VAT)

ITIL^® v3 ‘Capability’ Planning, Protection and Optimisation (PPO)

Dates:   26 – 30 March 2012

2600€ including examination (Ex-VAT)

ITIL^® v3 ‘Capability’ Service Offerings and Agreements (SOA)

Dates:   7 – 11 May 2012

2600€ including examination (Ex-VAT)

ITIL^® v3 Managing Across the Lifecycle (MALC)

Dates:   25 – 29 June 2012

2600€ including examination (Ex-VAT)

All the above courses will take place in Brussels, in English.
The above prices include lunch and refreshments but NOT VAT.
Please add VAT at the appropriate rate to your Purchase Orders.

To book a seat or for further information on any of the above courses, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it